If you have been looking for one of the best places to customise your hair jewellery and accessories, well, you’ve found it. We love when our clients choose to make their wardrobe details extra special. Here are some of the most frequent questions we have been asked about our bridal accessories customising process.
Do you accept custom orders?
We gladly accept custom requests. We think it is a great way to stay committed to a sustainable, slow fashion future, reduce waste, and keep just enough stock pieces to satisfy our clients’ needs.
Please contact us with a description of what you have in mind and we will connect with you with tailored assistance.
What types of custom changes can I request?
Changes in detailing such as color, beading or crystals
Custom size of an existing style
New design inspired by your dress, theme or style
How much time does it take to make a custom bridal accessories?
Each request is different and handled with tailored approach. Please allow us 6-12 weeks to discuss and sketch the design, order supplies and develop the piece. During the busy season, longer production time might be required. Keep in mind additional shipping time if needed.
My event date is fast approaching. Is it too late for a custom piece?
Peak wedding season is often booked up. However, feel free to contact us with your custom bridal accessories request and we will see how we can help you.
Can you copy a piece I found on the internet?
We really hope you are here because you love our style and aesthetic, and want a NEA • MILANO piece for your special event. We respect and value individual creativity and will not accept requests to reproduce pieces from other designers.
How much does a custom bridal accessory cost?
The final cost of each piece is individually and accurately calculated considering the design complexity, supplies costs and additional expenses. There are no discounts given on custom orders.
Can I return my custom piece?
Rush and custom orders are final sale and are not returnable. We passionately assist you during the whole process to make sure you love your piece.
How can I contact you?
Then we chat/ Facetime/ Zoom or meet (if you are based in Milan or here on vacations).
We really hope this article was helpful. Please feel free to ask more questions, comment below and visit our Instagram account @nea.milano for more bridal inspiration.